Welcome to the official support page for Sunriser, the sunrise-based alarm app that helps you wake up gently and naturally.
If you need help, you’re in the right place.
If you need personal assistance or want to report an issue, email us at:
We usually respond within 1–2 business days.
Sunriser uses your device’s location to determine the exact local sunrise for each day. Your location is used only for calculation and is never shared.
Yes. The app automatically updates to the new sunrise time when you change time zones or locations.
Not at this moment.
After the sunrise time is fetched, the alarm will work offline until the next update.
For accurate sunrise times, location access is required. You can turn it off anytime in Settings.